Kirsty Taylor Jewellery

Delivery, Postage and Packaging

All orders over the value of £30 will be sent Royal Mail 'Special Delivery'  and costs £6.50.

This guarantees delivery the next working day and is also insured against loss or damage.

Please note that this service requires a signature upon delivery. Orders can be sent to a work address. 

Presentation

Each piece of jewellery is presented in its own box or gift bag. 

Returns Policy

I hope that you will be delighted with your chosen items of jewellery, however if there is a problem, please feel free to contact the shop. Faulty items will be replaced.

Jeweller that has been especially commissioned can not be returned. 

Earrings for pierced ears also cannot be returned due to UK Health and Safety Laws

If for any reason you are not satisfied with your item, you may return the good within 14 days, unworn and in its original condition. We are happy to offer an exchange, credit note or full refund less the cost of Postage and Packaging.

Returns must be sent via Royal Mail's 'Special Delivery' service and insured for the full cost of the item within the time stated. We do not accept liability for goods lost or damaged.

Refunds will not be issued on return postage. 

EU and International Orders

Orders can be taken from outside the UK. 

EU orders are posted Airsure Express Delivery and require a signature upon delivery and includes insurance against loss or damage. This service costs £10.